Vivid Vacation Rental Terms

TERM.  The “Term” of occupancy shall commence at 5p.m. on Date of Arrival and shall end at 11 a.m. on Date of Departure. 

RESERVATION CONFIRMATION.
  Reservations are “confirmed” when VVR accepts and acknowledges your executed Short-Term Occupancy Agreement and collects deposit or any balances due at booking. A valid credit card is required to be placed on file for all reservations.

DEPOSIT. Guest will pay a deposit equal to 25% of the reservation gross total at the time of booking.  Should arrival date be 60 days or less from date of booking; Guest will pay a deposit equal to 100% of the reservation gross total.

CANCELLATION. 100% of deposit is non-refundable. No refunds for reservations cancelled 60 days or less of arrival date. Reservations cancelled 61 days or more from arrival date will be refunded deposits paid to VVR minus a 25% cancellation fee. 

ACCEPTED FORMS OF PAYMENT. MasterCard, Visa, American Express, Discover, Personal Check, Cashiers Check, ACH (Additional fees may apply for ACH payments.).  
A credit card processing fee of 2.39% is applicable for payments made by Visa, MC, Discover.  A fee of 3.49% is applicable for payments made by AMEX.
Electronic Transfers can be made to:
Vivid Vacation Rentals LLC
Advance Rentals Trust Acct: 8910-231-748
Routing: 102-103-407
Swift (International Transfers Only): APPIUS55
Bank: Alpine Bank 120 S. Pine Street, Telluride, CO. 81345

Checks can be sent to: Vivid Vacation Rentals LLC, 121 Alexander Overlook, Telluride, CO. 81435

OPTIONAL CSA GUEST PROTECT TRAVEL INSURANCE.
  Vacation Rental Insurance has been made available with your reservation. Vacation Rental Insurance provides coverage for prepaid, nonrefundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. We strongly recommend you purchase this valuable protection. Separate terms and conditions apply, read your Description of Coverage/Policy carefully and contact CSA at (866) 999-4018 with coverage questions.
Description of Coverage Policy 

OPTIONAL CSA VACATION RENTAL DAMAGE PROTECTION.  Vacation Rental Damage Protection: As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit up to the [policy limit] shown on the confirmation.  Any damages that exceed the [policy limit] or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of the policy limit.  Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy  The Vacation Rental Damage plan can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Vivid Vacation Rentals LLC any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Vivid Vacation Rentals LLC - 970-708-0930 directly if you do not wish to participate in this assignment.
Damage Insurance Why Buy

DAMAGE DEPOSIT.  Should you OPT OUT of CSA Vacation Rental Damage Protection VVR requires collection of a security deposit of $1,500.00 - $5,000.00, depending on the size of the rental home. This Damage Deposit will be refunded in whole or in part within 7 days of departure, at VVR’s discretion after inspection of the premises.

Guest is responsible and liable for any damages or breakage to the rental property incurred during the rental period.  Any damage, breakage, excessive cleaning costs, will be deducted from security deposit or charged to credit card on file unless damage or breakage is covered under the CSA Vacation Rental Damage Protection.

MAXIMUM OCCUPANCY.
  The maximum occupancy for the rental property is the number the rental property sleeps, including children, as displayed on the VVR website for the property. The number of guests must be pre-approved by VVR; additional charges may apply. If you exceed maximum occupancy you will be in breach of this agreement and will be required to vacate the property and forfeit any remaining deposits. 

VISITORS; GUESTS OF GUEST.  A Visitor or Guest of Guest is an occupant in the rental property during normal waking hours. The total number of persons permitted in a rental property including visitors is 150% of the maximum occupancy for the property. Any visitor staying overnight is considered a Guest; additional charges may apply. Any occupancy for daily use in excess of the maximum is a violation of this agreement.

AGREEMENT TO COMPLY WITH ALL RENTAL REGULATIONS.  Guest, Guests of Guests  and your invitees and visitors must comply with all of the Rental Regulations set forth on Exhibit A to this Agreement. Failure to comply with the Rental Regulations or reservations made under false pretenses may result in loss of all payments made to VVR and probable immediate eviction from the Property, in addition to all other legal remedies available to VVR.

MECHANICAL FAILURES.  VVR cannot guarantee against mechanical failure of electrical service, stopped plumbing, water supply, heating, hot tubs, audio visual equipment, computers or internet access, television or appliances. Please report any inoperative equipment to VVR immediately. VVR will make every reasonable effort to have repairs done quickly and efficiently. No refunds or rent reductions will be made due to failure of such items.

DISPLACEMENT.  Due to no fault of Guest should Property become unavailable, uninhabitable or inaccessible for any reason this agreement will be considered nullified. VVR will make reasonable efforts to provide Guest with other available options of equal caliber and value. Should no other property be available or should Guest decline options, VVR will credit Guest any remaining monies or deposits paid to VVR minus any rents, tax or other fees deemed non-refundable. Guest is responsible for any additional costs when changing to a property of higher caliber and value.  

PROPERTIES FOR SALE & REAL ESTATE SHOWINGS.  Guest agrees to allow entry for Real Estate Showing where at least 24 hours notice has been provided. 

LISTING INFORMATION.  Information regarding individual rental properties is believed accurate but cannot be guaranteed. Particular furnishings and amenities are subject to change without notice.

ACTS OF GOD.  VVR shall not be liable nor deemed in default under this Agreement for any failure to perform or delay in performing any of its obligations due to or arising out of any act not within its control, including, without limitation, acts of God.

INDEMNIFICATION.  Guest shall indemnify and hold harmless the owner of the rental property and VVR and their respective shareholders, members, officers, directors, employees and agents for any liabilities, theft, damage, personal injury, cost or expense whatsoever arising from or related to any claim or litigation which may arise out of or in connection with you and your invitees’ and visitors’ use and occupancy of the rental property or the failure of you and your invitees or visitors to observe the Rental Regulations.

PROPERTY RENTAL OWNER is a THIRD PARTY BENEFICIARY.  You agree and acknowledge that the owner of the rental property is a third party beneficiary of your obligations, representations, warranties and limitations on liability under this Agreement and that the owner of the rental property shall be entitled to all rights and remedies that VVR may have under this agreement.

GOVERNING LAW; VENUE.  This Agreement and all transactions contemplated by this Agreement shall be governed by, and construed and enforced in accordance with the laws of the State of Colorado. Any civil action or legal proceeding arising out of or relating to this Agreement shall be brought in the courts of record of the State of Colorado in San Miguel County.

LIMITATION ON LIABILITY.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE, SHALL VVR OR THE RENTAL PROPERTY OWNER BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR YOUR RENTAL. IN NO EVENT WILL VVR OR THE RENTAL PROPERTY OWNER BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE AMOUNTS ACTUALLY PAID BY YOU IN CONNECTION WITH THIS AGREEMENT, EVEN IF VVR OR THE RENTAL PROPERTY OWNER SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES.

ENTIRE AGREEMENT.
This Agreement and Exhibit A represent the entire understanding and agreement between you the Guest, VVR and the owner of the rental property with respect to the subject matter of this Agreement, and supersedes all other negotiations, understandings and representations (if any) made by and between such parties.


RENTAL REGULATIONS.

GENERAL. Loud noises, disruptive behavior, parties, trespassing on private property or exceeding occupancy limits is forbidden. Large groups spanning multiple homes or functions such as weddings, wedding- related events, reunions or special events are not permitted under this agreement.

CHECK-IN / CHECK-OUT TIMES / EARLY ARRIVAL / LATE DEPARTURE/HOLDOVERS.
Check-in time is 5:00 p.m. 
Check-out time is 11:00 a.m.
Early Arrivals, Late Departures/Holdovers are at the sole discretion and must be approved in writing/email/text by VVR management.
Early Arrival: We’re happy to let guests check in before 5 p.m. so long as it does not conflict with a departing guest, necessary maintenance or housekeeping.  
Late Departure/Holdovers: In the event of a Late Departure/Holdover not approved in writing by VVR management you are financially responsible for any/all associated fees and charges necessary to accommodate or re-accommodate an arriving guest.

SKI BOOTS | FOOTWEAR | RECREATIONAL EQUIPMENT. Ski boots damage surfaces and should not be worn inside Property. All outdoor footwear should be removed before entering Property. 
Recreational equipment including but not limited to bikes, skis/snowboards, poles, climbing gear should not be stored inside Property. Guest is responsible for any damage or additional cleaning.

PROVIDED LINENS.  Property is furnished with bed linens, bath towels and kitchen towels.     

PROVIDED STARTER SUPPLIES.  Property is stocked with a starter supply of  shampoo, conditioner, liquid body wash, liquid hand soap, hand lotion, laundry detergent, fabric softener, paper towels, kleenex, toilet paper, trash bags, dish soap and dishwasher detergent.
The kitchen is not pre-stocked with staples or spices, however for your convenience you may find condiments, spices that you are welcome to use during your stay. A restocking fee (varies depending on size of property) will apply for requests to restock any supplies.  

HOT TUB.  (Applicable Properties). Prior to your arrival the hot tub has been serviced and water chemistry has been balanced to recommended levels. When using the hot tub please be sure follow these recommendations and do the following:

Use at your own risk.  Remember there are certain health risks associated with use.

  • No children under the age of 10 permitted in hot tubs at any time without adult supervision.
  • No glass in or around the hot tub.  
  • Anyone using the hot tub should rinse off in the shower before and after using.  Just a quick rinse before using and a normal shower using soap afterwards.
  • Keep your time in the hot tub between 10-15 minutes max.
  • Replace/Leave cover on when not using.
  • After using place two (2) scoops Spa 56 Granules (provided) + 2 scoops Renew Granules (provided) over the filters to keep water sanitized.
  • If the water becomes questionable at anytime you must refrain from use and call to have service completed.  Better safe than sorry.
  • Guest is responsible for the cost of any additional service, draining, or cleaning necessary as a result of overuse or misuse of during your stay.

Hot Tub Folliculitus is a rash that is a common result of overuse (too long in the water)/misuse.   This rash can be itchy and uncomfortable and is often confused for bed bugs. Please follow the above recommendations.

FIREPLACE.  Any fireplace should only be used safely and for its intended purpose.
(1) Propane fired gas box. Please do not throw any paper or other combustible materials in the fireplace or use the fireplace for cooking or drying any materials. 
(2) Wood fired fireplace.  Please do not use any materials other than those reasonably necessary and provided to start a fire, or use the fireplace for cooking or drying any materials.

PETS.  NO PETS are allowed in any rental property unless declared and approved by VVR at the time of booking.  A Pet Waiver is required. Bringing any undeclared/unapproved animal onto the property or into the rental property will result in immediate forfeiture of your stay and eviction from the property and you will be financially responsible for all additional  pet cleaning.

ADDITIONAL HOUSEKEEPING. DAILY MAID SERVICE NOT INCLUDED.
Prior to your arrival the property has been carefully cleaned and readied for your stay.
Daily housekeeping is not included as a part of your stay.
Additional cleaning services are available at $35/hourly, per housekeeper, 2 hour minimum and must be scheduled in advance.

FURNISHINGS | MEDIA. Furnishings are subject to change without notice. Furniture must not be moved/rearranged, taken out or transferred from one rental property to another. All contents of the home are the property of the owner. If something should break, you must notify VVR immediately so that a replacement can be made. Guests are not permitted to alter the wiring or programming of any remote, television, home theatre or gaming equipment. Costs to re-wire, troubleshoot or repair as a result of Guest tampering are Guest responsibility and ARE NOT COVERED by Vacation Rental Damage Protection.

VEHICLES. Motorcycles, trailers, moving trucks and/or recreational vehicles must be declared and approved at the time of booking.

PARKING.  Each rental property has a rated maximum number of cars permitted, see individual vacation rental listing. Additional paid parking options may or may not be available.  Guest is responsible for any additional parking costs during your stay.

NO SMOKING.  Property is non-smoking, no exceptions.   Smoking is not allowed anywhere on or inside Property.

NO SELF SUPPLIED GRILLS.  Many of our rental properties provide grills. Please inquire about availability of outdoor grills in specific rental properties. Use of barbecue grills is limited to propane (gas) grills located in some vacation rentals. You are not allowed to provide your own grill under any circumstances.

NO OUTDOOR FIRES. Outdoor fires are strictly prohibited due to extreme fire danger in our mountain/forest setting.

NO FIREARMS.  Firearms or weapons of any kind including paintball guns, pellet guns, BB guns, pistols or rifles are strictly prohibited.

NO FIREWORKS.  No fireworks are permitted in or around the rental property or anywhere.

WILDLIFE.  Do not approach or feed any wild animals including birds. Animals of any size are potentially dangerous. Be bear aware.  Visit this link for more information: http://www.telluride-co.gov/DocumentCenter/View/130

GARAGE DOORS.  Keep garage doors closed at all times except when entering or leaving the property. 

ELECTRICITY.  Please turn off all outside lights after 9 p.m. This preserves everyone’s view of the night sky.  Please do not leave lights or other electronics on when the Property is unoccupied.

PARTIES | SPECIAL EVENTS | WEDDINGS.  Parties, Special Events, Weddings, Wedding Receptions or any other gathering are prohibited unless declared at the time of booking and approved in writing by VVR.  Special Events Liability Policy with Waiver of Subrogation Endorsement required (Required coverage amounts vary by home) . Other conditions apply.